Purchasing information
For pricing, information and questions please contact us directly. Our sales office is open Monday through Friday from 830 AM to 530 PM. We can be easily reached and respond to inquiry within 24 hours. We accept orders by fax, e-mail or mail. Please provide a purchase order number, product description, quantity, as well as full details of any special requirements.
Specifications
Unless otherwise specified, Chinese equivalent glass is used instead. If any other brand is required, please specify. We do our best to offer accurate information on our products. However, the user should always verify the suitability of a product for its intended application. If a particular specification is crucial, please check before ordering.
Prices
Prices are in FCA Fuzhou, China and normally held for 1 month. In the event of an order differing from the overall quotation, we reserve the right to adjust prices accordingly.
Quantity
We don't require a minimum order quantity (MOQ), and ask that you help by placing with amount not less than US$100.00 for each order.
Lead-time
Lead-time refer to the period between order is placed and shipment is made. Time for transportation is normally not included. We make every effort to deliver the order ASAP, while it depends on the specifications, quantity ordered, as well as our production status.
Shipping
If you have a preferred shipping carrier, we would like to have the contact information of you shipper, as well as your account number. If the shipment method is not specified, we will use the most efficient and economical way for the order. Customers pay for shipment from China, all duties and customs fee. Also the shipping charge can be prepaid here and added to the invoice.
Payment
Net 30 days terms are offered to customers with approved credit. Otherwise, orders should be prepaid by wire transfer, unless otherwise approved.
Warranty
We guarantee all the products delivered are free of flawsdefects and correspond to the quality requested in material and workmanship. This warranty is void if failure of product has resulted from accident, abuse or misapplication. Our liability is limited to the price of the part or service we are providing.
Returns
We can troubleshoot most problems via photo, fax or e-mail. If necessary, we will give you a RMA number. Please return the products for evaluation together with detailed report of flaws within 30 days from date of invoice. All returned materials should be shipped prepaid with RMA number specified on the shipping document. We will replace or modify any defective product under warranty.
